General Description

The Snack Bar Manager is a full-time (40 hours) position, responsible for the day-to-day management of Snack Bar operations, including personnel, equipment, inventory management and financial reporting.

The Snack Bar Manager must be on site a minimum of 40 hours per week and be very visible to the membership. The Snack Bar Manager must maintain a professional appearance, wearing the staff uniform of a collared shirt and khaki shorts/slacks. Hair should be neat, pulled back if necessary, and covered by a hat.

Reporting/Management Relationships

The Snack Bar Manager reports directly to the General Manager and supervises the employees of the Snack Bar. The Snack Bar staff will include two Assistant Managers. There must be at least one manager or Assistant Manager on duty during the Snack Bar's hours of operation. The Snack Bar Manager is responsible for overseeing the scheduling of hours for all snack bar staff. Hours should be distributed equitably to all staff. Schedules are subject to General Manager approval. Expectations for weekly hours of snack bar employees should be discussed in the interviews and reiterated upon hiring.

Primary Responsibilities

Pre-season planning

• Menu - Under the direction of the Snack Bar Director, develop plans for:
  • A recommended menu and pricing.
  • Design and produce the order form to be available on the opening of the Club.
• Inventory needs
  • Food Products
  • Paper Products
  • Equipment
    Under the direction of the Snack Bar Director and Winter Manager, identify equipment needs and work with the General Manager to assure that needed equipment is in place and in working condition.
• Certifications
  Snack Bar Manager must be certified in CPR and choke saving techniques and in Servesafe Sanitation.
• Prepare the Stockroom and Upstairs Refrigerators
  Working under the supervision of the General Manager, clean and stock the storage areas.
• Standard of Service
  Prior to Season opening, the Snack Bar Manager should meet with the Snack Bar Director and General Manager to discuss and agree upon standards of service for the upcoming season (in the areas set forth in the General Daily Operations description below).
• Employee Training
  Under the supervision of the General Manager, Snack Bar Manager conducts a training session of Snack Bar employees.

Operations

• General
  • Daily Operations:
    Snack Bar Manager is responsible for the operation of the snack bar consistent with Board of Health guidelines and overseeing employees in the areas of: food preparation and handling, personal hygiene and uniform requirements (including shirt, hat and apron), cleaning and sanitation procedures inside and on the food deck, order processing, sales data entry into cash register, opening and closing procedures, customer service, inventory stocking/reordering.
  • Equipment Cleaning/Set-Up
    Snack Bar Manager is responsible for the proper cleaning of all Food service equipment and work areas inside the building, assuring that they meet Board of Health codes.
    
    Snack Bar Manager works through the General Manager to work jointly with Maintenance on the proper cleaning of the outdoor Snack Bar facility: set up/take down umbrellas, trash pickup and removal, hosing down deck, tables and chairs.
• Pre-Season
  Work out a plan with the General Manager and Snack Bar Director for the level of Snack Bar service and hours that will be provided in the pre- season (from Memorial Day weekend through the beginning of full-season operations/lessons). The pre-season hours, staffing and offerings may vary year-to-year.
• Regular Season
  • Staff Meetings
    • Attend General Manager's weekly staff meeting with other department heads.
    • Submit a copy of staff schedules to GM in weekly meeting.
    • Conduct bi-weekly meeting with Snack Bar staff.
  • Regular Hours of Snack Bar Operation (weather permitting)
    • Weekdays: 7:30 am through 8 pm (grill closes at 7:30 pm)
    • Weekends: 10:00 am through 8 pm (grill closes at 7:30 pm)
  • In the event of inclement weather, the General Manager, in consultation with the Snack Bar Manager, will determine changes to the Snack Bar staffing level and hours of operation.
  • Special Circumstances in Hours of Snack Bar Operations
    Changes in scheduled hours of operation due to special circumstances should be determined by the General Manager with input from the Snack Bar Manager. Club events will be handled on a case-by-case basis, and General Manager shall determine the role and level of service the Snack Bar will provide. (For example, on the days of Ladies Fashion Show and Adult Dinner Dance, the Snack Bar will be closed. For events such as Swim Meets, Sailing Regattas, and holiday and other special events the Snack Bar may be asked to stay open and provide special offerings or extra service to members and guests.)
• Salary & Contract
  The Snack Bar Manager is a contract employee, paid on an hourly basis, pay rate to be determined by the WBC Operations Committee.