General Description

The Office Staff person is responsible for supporting the General Manager in the running of the Club office.  The Office Staff person is paid an hourly rate and works about 24 - 36 hours per week during the 8-week lesson period.  The Office Staff person also works in the pre and post-season as needed, averaging 12 - 24 hours per week.  In addition:

• The Office Staff person must be willing to work a variety of shifts, including mornings, afternoons, evenings, weekdays, weekends, and special events. 
• The Office Staff person is expected to be available to work daily during the 8-week lesson period, and vacations during this time period are NOT permitted. 
• The Office Staff person MUST also be available to work during the Fourth of July and Labor Day celebrations, assuming he/she has not returned to college.

As a member of the WBC staff, the Office Staff person should exemplify integrity and the key characteristics we expect of our employees:  Commitment, Respect, Responsibility and Cooperation. While on duty, the Office Staff person must wear the uniform specified by the General Manager (name badge, collared shirt, khaki shorts or pants).

Qualifications

The Office Staff person must be at least 18 years of age as of August 31 and a high school graduate.

Reporting/Management Relationships

The Office Staff person works closely with the part-time Junior Office Staff, Winter Manager, Summer Managers, Snack Bar Manager, and Program Directors, working under the direction of the General Manager with input by the House and Grounds Director.

Primary Responsibilities

Duties of the Office Staff person include:

• Maintain membership program records and accounts.
• Answer questions, relay messages, maintain reservation lists, and general coordination of Club activities.
• Review Snack Bar order slips daily and make any necessary corrections.
• Assign Guest Badges.
• Maintain and organize program forms.
• Check in/out games.
• Process sale of WBC clothing and other merchandise.
• Organize and process mooring/locker requests.
• Prepare and process mailings.
• Assist General Manager and others as needed with weekly email newsletters.
• Prepare and monitor Club bulletin board postings.
• Monitor security of the Club, and (via radio) sailing program and race committee activities on the lake.
• Other:
• May be asked to complete other tasks at the discretion of the General Manager or the Summer Managers.