Office Staff Application

General Description

The Office Staff is responsible for supporting the WBC Management in managing the Club's front office. The Office Staff person is paid an hourly rate and works about 24-36 hours per week throughout the season. In addition:

The Office Staff must be willing to work a variety of shifts including mornings, evenings, weekdays, weekends and special events
The Office Staff is expected to be available to work daily during swimming and sailing programming. Time off during this period is granted at the discretion of the WBC Management (see job application below for WBC Time Off Policy)
The Office Staff person is asked to be available during summer public holidays

As a member of the WBC staff, the Office Staff person should exemplify integrity and the key characteristics we expect of our employees: Commitment, Respect, Responsibility and Cooperation. While on duty, the Office Staff person must wear the uniform specified by the WBC Management (name badge, collared shirt, khaki shorts or pants).

Qualifications

The Office Staff person must be at least 18 years of age as of August 31 and a high school graduate.

Reporting/Management Relationships

The Office Staff person works closely with the part-time Junior Office Staff, Winter Manager, Summer Managers, Snack Bar Manager, and Program Directors, working under the direction of the WBC Management with input by the House and Grounds Director.

Primary Responsibilities

Maintain membership program records and accounts
Answer questions, relay messages, maintain reservation lists and general coordination of Club activities
Review Snack Bar order slips daily and make any necessary corrections
Assign Guest Badges
Maintain and organize program forms
Check in/out games
Process sale of WBC clothing and other merchandise
Organize and process mooring/locker requests
Prepare and process mailings
Assist WBC Management and others as needed with weekly email newsletters
Prepare and monitor Club bulletin board postings
Monitor security of the Club, and (via radio) sailing program and race committee activities on the lake
Assist WBC Board member with small projects
May be asked to complete other tasks at the discretion of the WBC Management or the Summer Managers.

Job Application Instructions

Please enter an email address that is not @verizon.net (if possible) and not Aspen email.
Before applying, be sure to read the job description and specific job requirements.
All applications must be submitted by February 23, 2024 for full consideration. Applications received after the deadline are not guaranteed consideration.
Initial hiring decisions will be made in March.
WBC Vacation Policy: All Staff may request up to 10 days of unpaid time-off. See below regarding specific department policies.
- Junior Staff in all Departments and Senior Staff in the Office & Maintenance may request up to 10 days off for any and all purposes. All time off should be submitted as soon as possible, preferably prior to the season start, and must be approved by the department manager for the respective department.
- Junior Staff is expected to be available during the last two weeks of the season when college students are returning to school.
- Sailing Instructors, Swim Team Coaches and Senior Guards/Instructors (WSI lifeguards, Swim Team, US Sailing Certified Sailing instructors, etc.) are generally not allowed time-off requests during the program period. It is important that during the program season (generally end of June to early August), the Club is able to provide its members with consistent training programs. Any exceptions to this policy will be at the discretion of the Safety and Program Manager and the Executive Director.

Applicant Information

* First Name:

* Last Name:

* Email Address:

* Phone Number:

* Street Address:

* City:

State:

* Zip Code:

College Street Address:

City:

State:

Zip Code:

* School Name:

* School Status:

If Other:

* Birthdate:

References

Personal:

* Full Name:

Email Address:

* Your Relationship:

* Phone Number:

Employment/School:

* Full Name:

Email Address:

* Your Relationship:

* Phone Number:

General Questions

* Have you read the job description for the position you are applying for?

* What experience do you have working with others in a team environment (school, sports, employment, volunteer, etc.)?

* What experience do you have working with adults and children?

What date are you available to begin working at the WBC?

* Do you know of any obligations during the summer that will prevent you from working Memorial Day to Labor Day at the WBC?

If yes, please describe and list dates/times you will be unavailable:

What date do you return to school or full-time employment in the fall?

* What dates are you available for an interview?

Interviews are a requirement of the hiring process for all positions. Prior to returning to school after winter break, college students must apply and be interviewed in person in order to be considered for a position. High School students will be hired in February and March.

* Are you interested in working 3 additional hours on a weekend afternoon for the Race Committee? Training will be provided.

Office Staff Questions

* Are you 18 or older? (As of August 31, 2022)

* Are you a high school graduate?

* Describe your familiarity with using technology as a communication and organizational tool.

* Do you have any experience in a customer service role?

* Do you consider yourself an organized person? Please provide several examples.

* Denotes Required Field

Saving Information...Please Wait